These terms and conditions outline the rules and regulations for the use of Sword Software N Technologies Pvt. Ltd.’s website, mobile apps, products, and services.

By accessing this website or any of the SSNTPL’s products or services, we assume you accept these terms and conditions. Do not continue to use SSNTPL if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Subscriber”, “Client”, “You” and “Your” refers to you, the person log on this website and compliant with the Company’s terms and conditions. “SSNTPL”, “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. “Website”, “Products”, “Services”, “Mobile apps”, refers to all the products and services including this website and any mobile app owned by Sword software N Technologies Pvt. Ltd. that you intend to use. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

License

Unless otherwise stated, Sword Software N Technologies Pvt. Ltd. and/or its licensors own the intellectual property rights for all material on the Website. All intellectual property rights are reserved. You may access this from the Website for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Republish material from the website
• Sell, rent, or sub-license material from the website
• Reproduce, duplicate or copy material from the website
• Redistribute content from the website

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Sword Software N Technologies Pvt. Ltd. does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Sword Software N Technologies Pvt. Ltd., its agents and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Sword Software N Technologies Pvt. Ltd. shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Sword Software N Technologies Pvt. Ltd. reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
• The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
• The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Sword Software N Technologies Pvt. Ltd. a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Pricing and Refund Policy

Please read Pricing Policy and Refund Policy.

Removal of links or content from our website

If you find any link or content on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Use of Services

You may use our services or products, provided that you are of legal age to form a binding contract and are not barred from receiving such services under the laws of your country or the country in which the service is rendered or other jurisdictions. In order to access our services, you are required to provide current and factual identification, contact, and other information as part of the registration process. You are responsible for the confidentiality of your account information and for all activities that occur under your account. You are solely responsible for all content within your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage as a result of your failure to provide us with accurate information or to keep your account secure.

Acceptable Conduct

You are responsible for the actions of all users of your account and any data that is created, stored, displayed by, or transmitted by your account while using our services. You will not engage in any activity that interferes with or disrupts SSNTPL’s products and services or infrastructure connected to SSNTPL products.

Prohibited Usage

You agree that any of the below activities are considered prohibited usage and will result in immediate account suspension or cancellation without a refund and the possibility that SSNTPL will impose fees; and/or pursue civil remedies without providing advance notice.

• Misuse of System Resources: Intentional misuse of system resources, including but not limited to employing programs that consume excessive network capacity, CPU cycles, or disk IO.
• Access to Other Computers or Networks without Authorization: Attempting unauthorized and/or illegal access of computers, networks, and/or accounts not belonging to a party seeking access. Any act which interferes with the services of another user or network. Any act relating to the circumvention of security measures.
• Products and the services provided by SSNTPL may only be used for lawful purposes. Transmission, distribution, or storage of any information, data, or material in violation of any law in India or the Subscriber’s country or the country in which the services were rendered, or in the country of any party involved, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or other intellectual property rights. SSNTPL’s products and services may not be used to facilitate infringement of these laws in any way.
• Other Activities viewed as Illegal or Harmful: Engaging in illegal activities or engaging in activities harmful to the operations of SSNTPL or SSNTPL’s customers.
• Providing False Data on any Contract or Application: including fraudulent use of credit card numbers.

Invoicing And Payment

You agree that SSNTPL shall be permitted to charge your credit card on a monthly, annual, or other agreed upon basis in advance of providing services. Payment is due upon invoicing. Service may be interrupted on accounts that reach 10 days past due. Accounts that are not collectable by the company may be turned over to an outside collection agency for collection.

Subscriber is aware that the Company may prospectively change the specified rates and charges from time to time.

SSNTPL is not responsible for any additional bank fees, interest charges, finance charges, overdraft charges, or other fees resulting from charges billed by SSNTPL. Currency exchange settlements will be based on agreements between you and the provider of your credit card. Pro-rated credits will not be issued for unused services when the customer retains any active service.

You agree that SSNTPL is not responsible for any additional fees charged to your credit card by thirdparty service providers.

Support Boundaries

SSNTPL, provides technical support to its customers via e-mail support system or ticketing system, unless otherwise explicitly mentioned in your service contract. The following are our guidelines when providing support: SSNTPL provides support related to your ongoing subscriptions or up to a period of 1 month for custom software development services rendered. SSNTPL does not provide technical support to your customers. Any additional support required would be chargeable as per the standard support rates at that time or as mutually agreed through a separate service contract.

Account Cancellation Or Suspension

SSNTPL reserves the right to suspend network access to any customer if, in the judgment of the SSNTPL network administrators, the customer’s server is the source or target of a violation of any of the other terms of service or for any other reason which the company chooses. The company will use reasonable care in notifying the Customer and in resolving the problem in a method resulting in the least amount of service interference. The company reserves the right to terminate service without notice for continued and repeated violations of the terms of service. If inappropriate activity is detected, all accounts of the Customer in question will be deactivated until an investigation is complete. Prior notification to the Customer is not assured. In extreme cases, law enforcement will be contacted regarding the activity. The customer will not be credited for the time the customer’s machines were suspended.

You may cancel the service at any time by contacting the support staff by email. Cancellation of service does not relieve Subscriber of responsibility for the payment of all accrued charges.

Disclosure To Law Enforcement

The Terms of Service specifically prohibits the use of our service for illegal activities. Therefore, Subscriber agrees that SSNTPL may disclose any and all subscriber information including assigned IP numbers, account history, account use, etc. to any court who sends us a valid Court Order, without further consent or notification to the Subscriber. In addition, SSNTPL shall have the right to terminate all services set forth in this Agreement.

Backup and Security

Subscriber is solely responsible for maintaining the security of Subscriber’s data and servers unless and until explicitly mentioned in the service contract. SSNTPL does not guarantee the security of any of the Subscriber’s servers or data. SSNTPL shall have no liability for any security breaches or data breaches of Subscriber’s servers, even if those servers were initially created and provisioned by us.

Subscriber is solely responsible for the preservation of Subscriber’s data which Subscriber saves onto their account (the “Data”). Even with respect to Data as to which Subscriber contracts for backup services provided by SSNTPL, SSNTPL shall have no responsibility to preserve Data. SSNTPL shall have no liability for any Data that may be lost.

Warranty Disclaimer

We have no special relationship with or fiduciary duty to you. You acknowledge that we have no duty to take any action regarding: which Subscribers gain access to the Services; what Content you access via the Services; or how you may interpret or use the Content.

You release us from all liability for you having acquired or not acquired Content through the Services. We make no representations concerning any Content contained in or accessed through the Services, and we will not be responsible or liable for the accuracy, copyright compliance, or legality of material or Content contained in or accessed through the Services.

THE SERVICES AND CONTENT ARE PROVIDED “AS IS”, “AS AVAILABLE” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. WE, AND OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS AND CONTENT PROVIDERS DO NOT WARRANT THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK.

Limitation Of Liability

IN NO EVENT SHALL WE, NOR OUR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES (I) FOR ANY LOST PROFITS, DATA LOSS, DATA THEFT, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), OR (III) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF FEES PAID TO US FOR THE PARTICULAR SERVICES DURING THE IMMEDIATELY PREVIOUS ONE MONTH PERIOD, EVEN IF SSNTPL HAD BEEN ADVISED OF, KNEW, OR SHOULD HAVE KNOWN, OF THE POSSIBILITY THEREOF. SUBSCRIBER ACKNOWLEDGES THAT THE FEES PAID BY HIM OR HER REFLECT THE ALLOCATION OF RISK SET FORTH IN THIS AGREEMENT AND THAT SSNTPL WOULD NOT ENTER INTO THIS AGREEMENT WITHOUT THESE LIMITATIONS. SUBSCRIBER HEREBY WAIVES ANY AND ALL CLAIMS AGAINST SSNTPL ARISING OUT OF SUBSCRIBER’S PURCHASE OR USE OF THE SERVICES, OR ANY CONDUCT OF SSNTPL’S DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR REPRESENTATIVES. YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE SERVICES OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO OR USE OF THE SERVICES.

Indemnity

SSNTPL wishes to emphasize that in agreeing to the Terms of Service, the customer indemnifies SSNTPL for any violation of the Terms of Service that results in loss to SSNTPL or the bringing of any claim against SSNTPL by any third-party. This means that if SSNTPL is sued because of a customer’s or a customer of a customer’s activity, the customer will pay any damages awarded against SSNTPL, plus all costs and reasonable attorney’s fees.

Entire Agreement

The Terms and Conditions (including any exclusive service contract, policies, guidelines, or amendments that may be presented to you from time to time) constitute the entire agreement between you and SSNTPL and govern your use of SSNTPL services, superceding any prior agreements between you and SSNTPL for the use of SSNTPL services.

Choice Of Law And Forum

The Terms of Service and the relationship between you and SSNTPL shall be governed by the laws of India without regard to its conflict of law provisions. You and SSNTPL agree to submit to the personal and exclusive jurisdiction of the courts located within the NCT of Delhi, India.

Waiver And Severability Of Terms

The failure of SSNTPL to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of the Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the party’s intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect.

Statute Of Limitations

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of SSNTPL services or the Terms of Service must be filed within one (1) year after such claim or cause of action arose or be forever barred.